The 3rd Global ContactForum is THE gathering of the international contact center community. For the third consecutive year, thought leaders, contact center experts, business leaders, industry practitioners and other professionals from around the world  will  be coming together to network, share knowledge and explore business opportunities  on a global stage.

If you are a contact center professional, The 3rd Global ContactForum will  offer a wealth of cutting-edge learning encompassing a comprehensive range  of topics, networking & business opportunities.

If you are a call center supplier,  the forum is considered  the event of reference for Contact Center decision-makers in the region and is therefore  the ideal forum and showcase for companies and suppliers seeking to reach them.

   

Who Should Attend?

   
 

Directors, Executives and Managers Involved in or responsible for:

  • Contact Centers

  • Customer Service

  • Customer Relationship & Experience  Management

  • Social Media

  • Channel Development &  Support

  • Help Desks

  • BPO

  • IT

  • Six Sigma

  • Workforce Management

  • Sales and Marketing

  • Hiring/Coaching/Retention

  • Consultants

  • Government Agencies

 
 
 

                    

 

 

© 2011 Instituto Mexicano de Teleservicios - 3rd Global ContactForum    /    Políticas de Privacidad