Swami has over 30 years of experience in General management, finance and accounting, sales and marketing, international trading, and human resources management. He has performed multiple roles in sales, marketing and operations leading global teams in the manufacturing and services industry and has also been associated with infrastructure projects in India and abroad. Swami joined Infosys BPO in 2004 and took over as the Chief Executive Officer and Managing Director in January 2010. He also heads the Executive Council in Infosys BPO.
Prior to this, Swami was Senior Vice President and Head of Global Delivery and Horizontal Practices. He provided leadership in building some of the key industry verticals, international centers, horizontal practices, and managing corporate functions such as business transition, quality and risk.
Swami is a great believer in processes and metrics and has made operations excellence a key strength of the organization.
Under his leadership, Infosys BPO has won several key awards for partnerships with clients, such as the Shared Services Excellence Awards for Best New Outsourced Services Delivery and the Breakthrough Award at the Global Supplier Awards. Infosys BPO has also won awards for people practices, such as The Stars of the Industry Award for BPO Organization of the Year and RASBIC Awards for Recruiting and Staffing Programs. Swami is a chartered accountant. |
