Joseph Wong has more than a decade of experience in customer relationship management across Asia and leads the sales and business development initiatives. Prior to PCCW, Wong was the Chief Operations Officer of a major customer relationship management company. Wong has been a leader within the industry, serving as the first vice chairman of the Hong Kong Call Center Association and also as a lecturer for the Hong Kong Management Association. He earned a BSdegree in Electrical Engineering and Mathematics from the University of Texas and a Master's degree in Logistics Management from the Royal Melbourne Institute of Technology. Wong was the first Vice Chairman of the Hong Kong Call Center Association and the Founding Member of Hong Kong Customer Consortium. |
