Ana Karina Quessep is a Business Manager from the Universidad Externado de Colombia, specializing in Marketing Management and Studies in Management & Customer Service.
She has worked as Commercial Manager in the financial sector, and has over 6 years' experience in the telecommunications sector, where she served as Customer Service Manager for the first wireless telephone company in Colombia.
Currently, Ana Karina is the Executive Director of the Colombia Contact Center and BPO Association, which gathers 23 of the largest companies in Colombia, which have been recently recognized by the Colombian government as one of the world-class industry sectors. |